SHIPPING & RETURN POLICY

Credit card payment required.

Products may be purchased in any quantity and combination. 

All products have minimum of 12 months expiry. 

No shipping charge for orders exceeding $99 (excluding heavy-weight items, like liquids, etc. which are charged extra.) 

Orders up to $99 (before tax) will be charged $13.5 shipping & handling (heavy-weight items, like liquids, etc. will be charged extra.)

Prices are subject to a change without notice. 

Faster shipping methods are available upon request and are subject to additional charge.

We ship with Canada Post throughout Canada.

 Orders need 1-2 business days to be prepped for shipping and 3-5 business days for delivery.

 

Return policy: 

No refunds or exchanges on delivered items. For hygienic and safety purposes there will be no returns on any items till further notice.  

All returns must obtain return authorization first. 

Returns/exchanges will be only on products that have not been shipped out yet or on unopened boxes by return label sent by Protective Care Canada. 

Incomplete returns will not be honoured and items will not be reshipped to customer! 

Any disputes on incomplete/ wrong/ defective orders must be made within 48 hours of delivery! 

 

Applicable law:

1. These Terms and Conditions of Sale are subject to the Ontario provincial laws. 

2. Any dispute arising from the execution or interpretation of the provisions of this contract requires the parties to come together and to try and find an amicable solution to their dispute, before applying to the competent court.